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Get in touch with usYou want to learn how Jobs to Be Done interviews are conducted, you want to align your business model, your product, your marketing, sales or entire business model portfolios with customer jobs and better utilise synergies of brands and products. You want to innovatively develop your company towards more sustainability without losing customers or market share? We have just the right workshops and trainings for you.
A JTBD Lunch&Learn session helps you set an inspiring impulse from which all employees benefit. Tailored specifically to your topic, in passing, during the lunch break.
Our JTBD workshops and trainings help you to learn and implement precisely what is relevant in your work with JTBD and The Wheel of Progress® Framework. Click here for our Mastering JTBD Online Workshops. Go here for the JTBD Masters Retreat for JTBD practitioners.
JTBD Sprints help you complete entire projects in under two weeks. Guided by us and carried out together. Sprints empower your team and produce the most valuable results at the same time.
Valuable customer jobs form the foundation from which value is created for customers and companies. The framework provides mindset, language and method to identify and optimally use them for product, marketing, business model and portfolio.
We “commission” products and services to do a specific task (job) for us – the “Job to Be Done”, or JTBD for short.
This is the hypothesis behind the Jobs to Be Done Theorie.
If we knew which jobs customers actually engaged our products and services for, that would be a huge advantage. For marketing, sales, product development and innovation direction. If we also knew how well our products and services do their job from the customer’s point of view, that would be another advantage.
Based on JTBD, irresistible value propositions can be created in a virtually competition-free space. Clayton Christensen, one of the world’s best business thinkers and a professor at Havard Business School, has not only described his research on this in his recent book Competing Against Luck, but also a precise way to implement it.
In our JTBD workshops you learn to identify and qualify JTBD.
By identifying and addressing tasks that people want to do, product and service features can be better planned and innovations can be more predictable.
The inventor of the term “disruptive innovation” Clayton M. Christensen has been propagating the Jobs to Be Done theory for years and gives entrepreneurs a tool to see customer needs in a new light. This can be used to discover unmet needs and develop products and services that help customers complete tasks in unique ways.
Here’s what you can find out through Jobs to Be Done interviews:
• why and for what motives a customer buys,
• which “forces” can prevent customers from buying or favour a purchase decision,
• how to discover hidden needs that are worth satisfying with a product or service. Hire us to identify the “jobs” of your customers.
In the workshop we work with the help of the specially designed toolbox.
The toolbox includes exclusive tools and aids for the successful use of Jobs to Be Done in business. They will help you to learn and practise the necessary skills for identifying suitable interviewers, conducting JTBD interviews, evaluating and analysing the samples.
The Jobs to Be Done workshops are facilitated by experienced JTBD practitioners. Available in German, English and Spanish.
Eckhart Böhme was a long-time marketing employee at Microsoft Corporation, the technical advisor for the translation of Clayton Christensen’s book “Better than Chance: ‘Jobs to Be Done‘ – the strategy for successful innovations” and “The Startup Way: The 21st Century Toolkit Every Business Can Succeed” by Eric Ries and works as a Jobs to Be Done trainer and consultant.
Together with Peter, Alexander Moths hosts the most active Innovation Meetup series on Jobs to Be Done in the German-speaking world. ince the mid-90s, he has been advising companies in the digital economy on the development of innovative product and service offerings. Today he accompanies companies as a coach, Creativity Hacker and facilitator.
Peter Rochel is considered one of the most experienced JTBD practitioners and consultants in the German-speaking world. The strategy consultant and business coach has been successfully using Jobs to Be Done in a wide range of industries and organisations for over 15 years. These include software companies, media groups, digital marketers, consultancies as well as start-ups, craft and industrial businesses.
Jobs to Be Done are the most important foundation on which the Value Proposition Design Canvas developed by Alexander Osterwalder is based. For Value Proposition Design, or VPD for short, it is of enormous importance to address the right customer jobs.
If you use it correctly, you have a tool with which you can develop products and services that customers really want.
Further workshops offered by Oberwasser Consulting®
Innovation with method? – Jobs to Be Done
Join us at our Meetup in Cologne and exchange ideas with innovation and JTBD practitioners!
You have questions or would like to find out about a JTBD workshop date?
Then call us right away or send us an email. The first telephone consultation is always free of charge!
8. October 2023
Discover the channel phase model developed by Peter Rochel to get the most out of your jobs-to-be-done research and optimally align your product or business model with customer needs.
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Read post3. October 2023
Innovation Strategies for Competitive Advantage: JTBD Workshop
At a time when companies need to constantly reinvent themselves to remain competitive, Oberwasser Consulting and UTXO Solutions jointly launch their latest live online workshop: “Mastering Jobs To Be Done (JTBD) Innovation Framework”.
This training is aimed at decision-makers, product managers, developers and other specialists in product development. It offers efficient methods and frameworks for all those who want to secure their company’s innovative edge. For the first time since 2020, Oberwasser Consulting’s complete JTBD Innovation Framework is again available in a format accessible to all and not just as an exclusive in-house offering
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Read postAre you looking for an effective method for customer research and innovation management? Then the Wheel of Progress® is just right for you. In our latest podcast episode, Katharina Weigert and Peter Rochel talk about the versatile applications of this revolutionary framework.
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Read post30. September 2023
Innovation & Strategic Development: A Comprehensive Guide to Corporate Success -Delve into the myriad facets of innovation and strategic development, exploring their indispensable roles in achieving sustainable corporate success. Gain insights from the experts at Oberwasser Consulting and learn how to integrate innovative strategies to stay ahead in today’s dynamic market.
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Read post25. March 2023
The Jobs-to-Be-Done (JTBD) method is a powerful tool to drive innovation and transformation in organisations. A crucial success factor for JTBD projects is well-conducted interviews with the right candidates. In this article we will give you tips and tricks on how to find the right interview candidates for your JTBD interviews and how to prepare them optimally.
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Read post3. March 2023
In the contemporary economic landscape, a fierce competition prevails, and it has become imperative for businesses to continuously enhance their offerings, be it products, services or even their business models, to stay relevant and competitive. To create a prosperous product or service, it’s crucial to comprehend the demands and prerequisites of our patrons. Achieving a deep understanding of our customers’ needs will allow us to cater to their requirements effectively and build long-lasting relationships with them. By taking the time to study their wants and pain points, we can develop solutions that are not only efficient but also exceed their expectations. Ultimately, this approach can lead to increased customer satisfaction, loyalty, and business growth. A proficient approach to fulfilling these necessities is by implementing the Jobs-to-be-Done (JTBD) methodology. This piece of writing aims to elucidate the concept of the JTBD methodology and provide guidance on its effective implementation.
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Read post26. June 2022
In this JTBD podcast shot, Peter Rochel explains how you can safely get the best participants for your JTBD interviews in 3 steps. He shows what exactly needs to be considered and reveals valuable tips and tricks that will save you time, nerves and money – regardless of whether you want to recruit the guests yourself or hire an agency to do it for you.
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Read post26. May 2021
Podcast Short Episode (German language)- What is a Job to Be Done? Peter Rochel explains in 4 minutes what a JTBD is, how to describe it, which elements belong to it and why you need it.
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Read post15. June 2020
Great idea! (we don’t do either) Wheel of Progress, Jobs to Be Done, agile working, Design Thinking , Business Model Canvas and, and and… are certainly all ingenious methods and excellent tools. In practice, the rapid and secure introduction of tools and methods is particularly difficult. Often good and new approaches are burned and are […]
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Read postValidity of facts without alternatives How do you prove qualitative results? Those who have identified the Jobs to Be Done, be it to improve products or even to initiate a new direction for the company, must be absolutely certain. A typical challenge of qualitative market research and with the risk of making gross mistakes. How […]
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Read postIs demystification and a simpler picture coming from the JTBD? Eckhart Böhme and Peter Rochel report on the latest developments and a new JTBD model that they are currently developing. The two have developed a new model that integrates the existing models. It should also be both a tool and a means of communication and […]
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Read postIs this disruptive, market-creating, or irrelevant? How do customers see your next feature, product, or marketing idea? Next big thing or irrelevant, that’s the question that will be the issue at our next Meetup in Cologne.
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Read postOn 08.01.2020 we continue, this time as a guest at wework. In this meetup we first refresh the JTBD basics. Then we deal with the Jobs to Be Done evaluation canvas “Wheel of Progress®”. Alexander Moths and Peter Rochel play through the application with you using a real case. Today it will be about winter […]
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Read postNo customer job = No innovation In this podcast episode, Peter Rochel talks to Bob Moesta, one of the main architects of Jobs to Be Done Theory. In addition to some JTBD history, it is about the real world practice in the development of sustaining-, efficiency-, or market-creating innovations. This episode is in English. Subscribers […]
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Read post