We find the people to interview, hold the interviews and analyse them – and we don’t stop there: together with you, we develop the strategy that fits and help you put it into practice. We work out together which part of that is worth most to you. How far we go is up to you. Hypotheses and gut feeling become evidence before you commit budget. The course comes from the customer, not from the meeting room.
We work on four fronts: the product, processes and priorities, your team, which learns to ask for itself – and your visibility wherever your market asks, including in AI answers. We measure whether a system names you. What we do not promise is a placement; the systems decide that.
Two formats. The Sprint: a few weeks on board to read the situation and deliver a basis for your decision – then we go ashore again. The accompaniment: we stay, train your team and make the changes alongside it, until it navigates on its own.
That a small crew can do this is down to the method – and to a division of labour we have worked with since 2022: machines do the legwork, people make the judgements. We have measured it – the same interviews analysed by hand and by machine, the same patterns. For you, that means four weeks from the first conversation to a decision-ready basis, at a fixed price. Every quote can be checked against the original recording, every analysis is reviewed, and all of it complies with data protection law – even where customer data is especially sensitive. So you can stand in front of your board and answer any follow-up question – right down to your customers’ own words.
And yes: one person, a handful of specialists, no army of consultants. That is deliberate. You talk to the person who does the work – since 2006, in more than 700 client projects. No junior in between, no overhead you end up paying for: short lines of communication, speed, an easy start.