Blog: strategy, customer understanding and innovation

  1. JTBD and customer understanding

    Jobs to Be Done is more than a method: it is a way of making sense of decisions. Here you’ll learn how to understand buying and switching decisions, how to use the Wheel of Progress Canvas and how to run customer interviews that reveal real patterns.

    All articles on JTBD and customer understanding →

  2. Innovation and strategy

    Innovation rarely fails for lack of ideas – it fails for lack of a clear basis for deciding. Here we connect innovation strategy with evidence-based decision-making: from portfolio decisions and go-to-market to the question of why good products still fail.

    • Efficiency innovation – Please do not disturb

      Efficiency innovation – Please do not disturb

      Is innovation necessarily the enemy of clean processes? What seems to be a classic management task is difficult to achieve in practice: continuous innovation that leads to an increase in…

      Read post

    • Coworking and innovation with Share DnC

      Coworking and innovation with Share DnC

      Discover how Share DnC is reshaping coworking and fostering innovation. Find out how the platform sublets unused office space and thus became the largest office space brokerage platform in Germany.…

      Read post

    All articles on innovation and strategy →

  3. Bitcoin and energy

    Bitcoin from the perspective of companies and decision-makers: accounting, business model innovation, energy questions and the strategic implications for mid-sized companies.

    All articles on Bitcoin and energy →

  4. Podcast Innovate+Upgrade

    Peter Rochel talks to founders, strategists and practitioners about JTBD, innovation and evidence-based decisions. A selection of episodes is available in English as blog posts, with show notes and further links.

    • The Three Types of Innovation

      The Three Types of Innovation

      The three types of innovation – sustaining, efficiency and market-creating – with examples, the fields exploit and explore, and the link to Jobs to be Done.

      Read post

    • Hypothesis-Driven Working

      Hypothesis-Driven Working

      In this JTBD podcast shot, Peter Rochel explains what hypothesis-driven working is. In just under 6 minutes, Peter shows you what to look out for and shares valuable tips and…

      Read post

    • Solutions – Your Competitors

      Solutions – Your Competitors

      I+U podcast shot. In four minutes, Peter Rochel nails down what the solutions element means in the JTBD context and how solutions help you identify the best market for your…

      Read post

    All podcast episodes →