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Business Model Potential Workshop

The paper test

Five people from five departments. Five slips of paper. Three questions, each person on their own, no conferring:

  1. Why do our customers buy from us and not from someone else?
  2. How are we actually creating value for the business right now?
  3. What are we relying on that nobody has ever checked?

Lay the slips side by side.

If they match: congratulations. Close this page, you don’t need us.

If they don’t: welcome. This is where it starts.

Hand on a wall covered in sticky notes at the Innovation Bootcamp
Photo: Mirko Lehne

The uncomfortable part

You might sleep worse after this test. Because of the decisions already resting on those slips: the offering you expanded last year. The role you filled. The price you never touched.

And waiting won’t make it any better. Every week brings new decisions, each one based on whichever picture happened to be loudest in the room.

The thing is, a blind spot doesn’t feel like a gap. It feels like certainty. That’s why sleeping on it for another night won’t help either.

Business first, then technology

“We need to do something with AI.” The pressure behind it is real. The problem is the “something”.

As long as nobody can say where value is created in your business, you buy technology based on whichever picture happens to be loudest in the room. Put the whole picture on the table first, and you’ll see three places: where AI amplifies your value, where it only adds cost and where you don’t need it at all.

The same goes for robotics, for Bitcoin, and for whatever technology everyone will be talking about next year.

At the Swiss Bitcoin Conference, a workshop for small and medium-sized businesses had exactly this goal. Afterwards, everyone was meant to know whether and where Bitcoin is relevant to their business model. And the “whether” was a real question.

What happens in the workshop

We map your business model as it works today. The strategy paper stays in the drawer. The knowledge we need sits in the heads of the people who deal with customers, suppliers and processes every day. The workshop draws it out and lays it side by side, one building block at a time.

Which means you see where value is created for your customers, where it is created for you and where you have had blind spots until now.

Completed working canvases on a workshop table, hands holding pens

What’s different afterwards

  • You talk about the same business, in the same words.
  • You know which assumptions you rely on that nobody has checked in a long time.
  • You have starting points that come from your own business. Not a wish list.
  • You have your business model on a single A4 sheet, and you can see what connects to what. Every new idea has to get past it first. That’s cheaper than a rebuilt production line that achieves nothing.
  • The same sheet works for competitors. In Business Model Hacking, we’ve already taken apart the business models of vacuum cleaner manufacturers, bakeries and heating installers in public.
  • Along the way, your team has picked up entrepreneurial tools it can keep using.

The picture is yours. You don’t have to sell it to anyone first. And you’ll sleep soundly again.

Explaining the Business Model Canvas on the wall at the Innovation Bootcamp

What you’re probably thinking now

“We know our business.” Every one of you does. That’s exactly the problem.

“That’s what our away day is for.” Keep it. Then you’ll be talking about the same business there.

“Workshops fizzle out.” Here the results are created in the room, in front of you, not afterwards at our office. What you do with them is your call. But you make it together.

“What does it cost?” A fixed price you know before you commit. Put it next to the next decision you’re going to make anyway, and do the maths yourself.

Where the workshop comes from

The Potential Workshop was Oberwasser Consulting’s very first offering, back in 2014. Since then, it has run with skilled-trades businesses and trades-related manufacturers, with online and web agencies and with sports academies, from micro-businesses through mid-sized companies to large corporations. At a glass manufacturer it was the kick-off for a larger project, and at the Swiss Bitcoin Conference the same format ran as the Innovation Bootcamp.

Twelve years on, it’s still on the menu. Then again, the question hasn’t gone away either.

Innovation Bootcamp at the Swiss Bitcoin Conference: working groups at tables in the hall
Innovation Bootcamp at the Swiss Bitcoin Conference · Photo: Mirko Lehne

What it isn’t

Not strategy development and not a customer survey. It shows you where you stand and where it’s worth having a closer look.

And yes, we have a vested interest: if you’re still left asking what really drives your customers, the Customer Insights Sprint is the next step. Your picture will tell you whether you need it. We won’t.

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